The death of Customer Service?

Apparently Facebook’s new search feature will allow people to search for certain key words from a number of sources. Hopefully it will search WordPress blogs as well. This post is about my disaster of an experience with BelairDirect, my insurance company. They only underwrite insurance in Ontario, so this won’t be of any interest if you are in BC, where ICBC handles all the insurance. I didn’t know how good I had it while I lived in BC.

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